BHP Billiton Operational Technology Service Management
Sites across Queensland, Australia
Transforming technology solutions to support remote operations
With the integration of operations through a remote operations centre environment, there was a requirement to centralise the technology support frameworks for the various assets within the business. This centralisation required merging the corporate IT systems with the operational technology (OT) systems. In order to complete this centralisation, it was important to first know the current status of the design in the field, so that the centralised teams could support the systems.